Questions
           Answers

Professional organizers are the non-judgmental, help you get it done, partners in your organizing journey! We bring our knowledge, experience, and ability to design customized solutions to your project.  

In the beginning it is important for you to be available and part of the process. Learning your personality and lifestyle is how we design systems customized to you. 

If cancellation is necessary, we ask that you provide as much notice as possible so we may open that time to other clients.  Any cancellations made less than 24 hours in advance will incur a fee of 50% of the scheduled service.

We do! Please reach out to inquire about our gift certificates.

Donating and recycling as many items as possible is our priority. Getting our clients organized, helping others, and being eco-friendly is a winning combination for everyone!

Absolutely, and in fact, we recommend occasional maintenance sessions. Life changes, and when it does organizing systems need to evolve as well. 

We begin with a free, 20-30 minute phone consultation. We discuss what your organizing projects are, your time frame, and your overall vision for your life and space. We explain our working process and answer any questions you might have. Our Client Agreement with all of our terms and conditions will be provided. 

Not yet! To start, other than having trash and recycling bags, no. Purchasing is always the last step and only comes after we have decluttered and determine what products are needed. Many times clients already own the organizing supplies they need. 

A travel fee of one additional hour is added if the distance from our office to your location is greater than 25 miles. 

We primarily offer organizing services in Nassau County, Western Suffolk County, and parts of Queens, New York. If you are outside this area we may be able to offer assistance- just give us a call!

Yes, we are fully insured.

Eliminating clutter and  unneeded items is important, but we will never discard anything without your approval. Deciding to discard items is difficult for some clients. We guide you through the decision-making process, but the final decision is always yours. 

Generally, 3-4 hours is the optimal time frame to get the most out of a session. The time goes by quickly!  However, we recognize that neurodivergent individuals may have difficulty focusing during a longer session. In the initial consultation we discuss your specific needs and schedule our organizing sessions accordingly.  

We bill at an hourly rate which is due at the end of each session by cash, check, Zelle, or Venmo. 

Every person is different, every project is different, and many factors determine the length of time to achieve an organizing goal. How quickly decisions are made, how many items you have, and whether you do independent work between sessions are just a few factors that go into both time frame and cost. 

We take our clients' confidentiality very seriously. As a member of the National Association of Productivity and Organizing Professionals and The Institute for Challenging Disorganization, we follow both their codes of ethics regarding client information. Our Client Agreement reflects this commitment with a confidentiality clause.

We will never judge you or your surroundings. We always treat our clients in an objective, respectful, and courteous manner. Organizing is really about helping people, and that is what we love most about our job. We especially enjoy watching our clients get excited as the transformation from “before” to “after” evolves!